Homes from Home - Privacy Policy

1. Information We Collect

We collect personal information you provide, such as name, email, phone number, and payment details, when you create an account, list properties, purchase 3D tour tokens, or submit inquiries. We also collect usage data, like browsing activity and interactions with 3D virtual tours, to improve our services.

2. How We Use Your Information

Your information is used to manage your account, process payments, display property listings, and provide access to 3D virtual tours. We may also use it to send you updates, respond to inquiries, or analyze platform performance. We do not sell your personal data to third parties.

3. Sharing Your Information

We share your information with trusted service providers (e.g., payment processors, 3D tour hosts) to deliver our services. When you list a property or contact an agent, your details may be shared with relevant parties (e.g., buyers, renters). We ensure these parties comply with data protection standards.

4. Data Security

We use industry-standard encryption and comply with PCI-DSS standards to protect your data, including payment information for 3D tour tokens. However, no system is completely secure, and we are not liable for unauthorized access beyond our control. Report security concerns to support.

5. Cookies and Tracking

We use cookies to enhance your experience, track usage, and personalize content, such as recommending properties based on your 3D tour views. You can manage cookie preferences through your browser settings, though disabling cookies may limit platform functionality.

6. Your Rights

You have the right to access, update, or delete your personal information via your dashboard. You may also request data portability or opt out of marketing communications. Contact our support team to exercise these rights.

7. Third-Party Links

Our platform may link to third-party sites (e.g., payment gateways, social media). We are not responsible for their privacy practices. Review their policies before sharing information. For example, 3D tour providers may have separate privacy terms.

8. Data Retention

We retain your data as long as your account is active or as needed to provide services, comply with legal obligations, or resolve disputes. Inactive account data may be deleted after 2 years, unless otherwise required by law. Contact support for deletion requests.

9. Children's Privacy

Homes from Home is not intended for users under 18. We do not knowingly collect data from children. If you believe a child’s data has been collected, please contact our support team to have it removed.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Registered users will be notified via email, and updates will be posted here. Continued use of the platform constitutes acceptance of the revised policy.

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